Duquesne Light Now Offers Free Text-Message Alerts

Duquesne Light announced in a press release today that it now provides free text-message updates to anyone who wishes to subscribe via its new Duquesne Light Mobile Network. Your cell-phone service provider's standard rates apply.

Texting "DUQLIGHT" to 94253 allows subscribers to receive storm updates, energy-saving tips from the company's Watt Choices program and other relevant messages.

"Text messaging is one of the most commonly used communication vehicles today," said Joseph Vallarian, Duquesne Light's Manager of Customer and Media Relations, in the press release, "so this is the next logical step in communicating with our customers. This free service will be especially useful during major storms, as many times, a customer's cell phone is the only device not dependent on a constant source of power.

"We'll be able to provide Duquesne Light Mobile Network members the same restoration updates we make available via the media, our interactive voice response system, and on our website."

The Pittsburgh-based company Songwhale administers Duquesne Light's Mobile Network.

Duquesne Light also recently added a live chat feature on its website for customers who need to start, stop or transfer their service.