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Local Voices

Local Home Care Franchise Owners Recognized for Superior Clinical Operations

Uday and Jana Roy Receive Clinical Excellence and Rising Star Awards at BrightStar Care National Conference

 

PITTSBURGH – Local entrepreneurs and BrightStar Care owners, Uday and Jana Roy, were recently recognized at BrightStar’s national conference as a distinguished recipients of the company’s Clinical Excellence and Rising Star Awards.

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BrightStar Care is a national franchise with more than 250 locations in 38 states that provide medical and non-medical care to private clients within their homes, as well as supplemental care staff to corporate clients. BrightStar offers a range of compassionate, person-centered care to people of all ages, from infants to seniors while also offering disease-specific care for individuals with chronic conditions.

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Surrounded by fellow colleagues at the franchise’s national conference in Dallas, Uday and Jana Roy were recognized for going above and beyond in their clinical practices. The national homecare franchise presents the Clinical Excellence Award to the offices that achieve distinct excellence in their clinical operations, including earning Joint Commission Accreditation — which is recognized across the international healthcare community as a mark of superior quality — and utilizing the company’s clinical sales programs (HANDS, Hospital Readmissions), among others.

 

In addition, over the past year, the Roy’s demonstrated outstanding growth, sales activity, attitude and a commitment to the values necessary to grow a successful business. The entrepreneurial team was given the Rising Star Award to recognize them for representing themselves, their clients, their employees and BrightStar in the highest way.

 

“We are thrilled to be recognized for our hard work and dedication to exceptional business practice,” said Uday Roy. “We are committed to providing the best possible care to our clients, and we consider them like family. The Clinical Excellence Award is a credit to Jana, our Director of Nursing and my business partner, as well as our nurses and CNAs who deliver personal and professional care to our clients each and every day.”

 

Jana Roy received her associates degree in nursing from the Community College of Allegheny County and went on to begin her nursing career as a registered nurse with UPMC – Children’s Hospital. Prior to BrightStar Care, Roy also worked at Canonsburg Hospital in the Geriatric Unit providing direct patient care.

 

The Roys offers a myriad of services, including adult and elder homecare and childcare, as well as supplemental healthcare staffing to area hospitals and nursing homes. Care and staffing services include companionship and personal care to assist seniors in their homes with activities of daily living, sick child care, transitioning patients safely home from the hospital, and skilled nursing care for patients’ young and old suffering from a wide range of chronic conditions — like heart failure, COPD, or pneumonia.

 

Having a Registered Nurse readily available is what allows BrightStar to perform the wide variety of services that they offer, differentiating them from many other home healthcare services. At each of their BrightStar Care locations in Northwest, Southeast and Southwest Pittsburgh, Jana Roy, as Director of Nursing, creates individualized/personal plans of care for each client, makes supervisory visits, verifies the competency of caregivers and trains the staff, among many other essential tasks. 

 

For more information on your local BrightStar Care location, call (412)561-5605 or visit brightstarcare.com/sw-pittsburgh.

About BrightStar Care

Based in Chicago, BrightStar Care is a national franchise with more than 250 locations that provide full-service staffing of medical and non-medical homecare to private clients from children to older adults within their homes, as well as supplemental staffing to healthcare organizations and corporate clients. Each of BrightStar’s locations  pursue Joint Commission accreditation, a nationally recognized measure of quality that is recognized throughout the healthcare industry. BrightStar Care’s well-qualified, attentive caregivers provide peace of mind to clients and their families, providing a customized care plan to match clients with qualified, pre-screened caregivers that best suit their needs. BrightStar Care is one of the few home care providers that offer both medical and non-medical homecare, available to all clients 24/7. BrightStar uses the nationally known patient satisfaction survey company Press Ganey to measure client satisfaction and is proud that 9 out of 10 clients would recommend us to a friend.

 

For more information on BrightStar Care please visit brightstarcare.com; to find out more about BrightStar Franchising, visit www.brightstarfranchise.com.

 

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